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exstoCRM logo

Stronger Automotive
Connections. Better
Sales Results.

Track leads, automate follow-ups, and personalise interactions effortlessly with our AI-powered Automotive CRM system.

exstoCRM diagram

The Smartest Way to Stay in Touch

Customers don’t want noise. They want relevance, timing, and control. The exstoCRM platform, fuelled by exstoAI, empowers car dealerships with intelligent customer relationship management tools to communicate better and sell smarter. Every interaction is data-backed, timely, and seamlessly aligned with aftersales and sales activity. It’s AI-enhanced customer engagement with a sixth sense.

Car on a phone

Follow-Up That Feels Personal

Smart follow-up automation, powered by exstoAI, ensures you always reach out at the right time. Our AI-driven automotive customer management system analyses interaction patterns, vehicle service data, and customer preferences to prioritise who to call, what to say, and when to say it — so nothing slips through the cracks.

Enhance customer retention and engagement optimisation with every conversation.

Personal

Online Bookings That Just Work

With exstoAI feeding into scheduling logic, online bookings stay balanced across teams and days for seamless service appointment scheduling.

The system learns from past demand, technician availability, and seasonal trends to shape more efficient capacity. It’s a connected automotive CRM solution that improves operational flow while enhancing the customer experience.

online booking

Build Loyalty with
Plans & Subscriptions

Thanks to AI-driven insights from exstoAI, personalised plans and offers are surfaced based on previous buying behaviour, vehicle history, estimated mileage, and customer preferences.

It’s not just a plan — it’s an intelligent, well-timed solution that feels relevant and personal, strengthening customer loyalty within your motor trade CRM system.

Build Loyalty with Plans

Always Ask,
Always Improve

Our integrated Survey module uses AI-enhanced customer management to analyse sentiment in real-time, identifying satisfaction trends and suggesting actions for improvement.

Gain real-time automotive customer insights, track satisfaction, and act fast to stay ahead of expectations.

iConsent:
Compliant by Design

Communication without consent? Not an option. iConsent makes it simple to capture, manage, and honour your customers' preferences — across email, SMS, phone, and post.

Every permission is logged, and every update is trackable, ensuring CRM data accuracy, customer communication compliance, and safeguarding your brand reputation as a trusted automotive CRM.

crm iConsent

AutoCleanse:
Data That Delivers

Your Automotive CRM system is only as effective as the data inside it. AutoCleanse works behind the scenes, automatically correcting errors, updating records, syncing MOT dates, and maintaining database accuracy.

AutoCleanse
This process ensures smarter campaigns, better follow-ups, reduced missed opportunities, and streamlined database maintenance automation, delivering reliable customer insight analytics.

Courtesy Car?
Covered.

Need to offer a car while theirs is in? No problem.

Our Courtesy Car management module links directly to bookings and CRM records, enabling you to track availability, manage insurance compliance, and keep customers moving. It’s easy to manage, hard to live without and a vital feature of any professional dealership software platform.

Your Central Source of Truth

The exstoCRM platform connects seamlessly with exstoService, exstoSales, and Glovebox, ensuring your automotive customer database remains consistent and reliable. Follow-ups are always timely, messages relevant, and every booking, communication, and survey is recorded in one central timeline — giving your team a complete, connected customer journey mapping and communication tracking tool.

Your Central Source of Truth
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Ready to build stronger relationships?

Let’s show you what connected CRM really looks like.

Contact us