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Solutions for OEMs

Bespoke development
menu-price-fully-managed

A unified platform built for a Normalised Customer Journey to deliver a consistent, connected customer experience at scale, regardless of DMS

We partner with OEMs across the UK and Europe — including Volkswagen Group, Hyundai, KIA, Suzuki GB, Jaguar Land Rover, Harley-Davidson, Mazda, MG, Nissan, Renault, and Toyota — to deliver branded, data-driven journeys from national sites to retailer forecourts. Built on the exsto platform and guided by exsto.AI, our solutions are modular, secure, and built for rapid rollout. We integrate cleanly with OEM systems and deliver bespoke developments when you need something unique.

exsto.AI is brandable for OEMs — white-label the intelligence layer to your marque while retaining the full power of the platform. exsto.AI can also be integrated into your OEM customer apps, enabling personalised offers, proactive service prompts, in-app booking and payments, unified login/consent, and real-time updates from retailer systems — all under your brand, with your data strategy.

unified platform

Menu Pricing & SMR Platforms

Provide a single source of pricing truth for service, maintenance and repair across every channel — websites, bookings, online check-in, VHC and plans. Centrally control labour, parts, times and campaigns with regional/site overrides and full auditability.

  • OEM-grade governance with granular roles and approvals
  • Multi-market support (rates, tax, currencies, time guides)
  • exsto.AI insights on uptake, variance and optimisation
    • OEM parts/price file integrations
    • Consistent quotes that build trust and reduce friction
    bespoke development

Accessories Stores

Our scoping process outlines every element — from bespoke system integrations and user journeys to workflows, timelines and responsibilities. You’ll receive clear, actionable documentation detailing all functionality, dependencies and project milestones, ensuring absolute transparency and confidence from the outset.

  • Model & variant filtering shows only compatible items
  • Menu Pricing drives transparent, centrally governed tariffs
  • Online Booking exposes true fitting capacity (sites, bays, techs)
  • Target
    • National deployment with local branding options and routing rules
    • myGlovebox provides confirmations, updates and order history

OEM Dealer Websitеs

Deliver a modern, centrally governed web experience that still feels local. With Glovebox Studio, brands control design, content and campaigns at scale while retailers surface live stock, pricing and embedded bookings.

  • Personalisation with exsto.AI 
  • Integrated consent (iConsent), accessibility and SEO performance
  • Stock via Stock Master, prices via Menu Pricing
  • Secure SSO/identity and analytics integrations
  • Templates optimised for speed, conversion and compliance
People with a computer

Online Bookings

Make booking effortless from the OEM website through to the retailer diary. Customers see real prices and durations, pick live slots, and add options like courtesy cars or drop-off in seconds.

  • National entry point with retailer selection and routing
  • Live capacity from retailer calendars (teams, bays, services)
  • Prices and labour sourced from Menu Pricing
  • Target
    • Reminders, changes and cancellations handled via myGlovebox
    • Reduced no-shows and call volumes, higher utilisation

Campaign Management

Run targeted, measurable campaigns that link directly to outcomes. Build templates or one-offs, select audiences with exsto.AI-enriched queries, and deliver via email or SMS at national or local level.

  • Audience building across service, sales, enquiry and vehicle data
  • Brand governance: approvals, suppression, templates and roles
  • Closed-loop attribution to bookings, enquiries and sales
    • Schedule, throttle and localise at network scale
    • Integrations to OEM data sources for richer segmentation
    bespoke development

Service Plans &
Subscriptions

Monetise retention with plans that scale simply across your network. Define national frameworks for inclusions, pricing and durations, while allowing retailers to tailor within guardrails.

  • Plan creation aligned to Menu Pricing and SMR rules
  • Sold online, at POS, or via follow-up journeys
  • Upfront or recurring billing via exstoPay
  • myGlovebox self-serve renewal, upgrades and documents
  • Network-wide reporting on uptake, churn and revenue
Solutions Service Plans

Payment Gateways

Let customers pay wherever they engage, with exstoPay embedded from OEM websites to retailer handovers. Deposits, invoices, plans and subscriptions are handled securely online or in-store.

Workshop Management Platforms

Elevate quality and throughput with tools built for right-first-time results. Technicians capture evidence-rich VHCs; managers plan capacity with Workshop+ customers track and approve work in real time.

  • VHC with video and Augmented Concerns for clarity and trust
  • Workshop+: skills-based allocation, clockings, live KPIs
  • exsto.AI for auto allocation, demand forecasting and rework-risk alerts
  • Digital approvals and progress tracking via myGlovebox
  • Integrations with OEM diagnostics and parts
solutions workshop management platforms

How We Work with OEMs

We align quickly, prove value early and scale confidently — with integration baked in from the start.

OEM Integrations

Make your data work harder across the whole journey. We integrate with OEM systems so key vehicle and customer information flows into exsto — and back out to the right touchpoints. That means quicker bookings, clearer approvals, smarter campaigns, and a better experience in-dealer and in-app.

  • Live vehicle data: mileage, warning lights, and build spec
  • Connected services: status, alerts, OTA update flags, and battery/EV insights
  • Safety & recalls: open actions surfaced across exsto so it never gets missed
  • Full OEM service history: verified records surfaced for advisors and customers
  • Campaign eligibility: warranty, service packs, service history, next-best actions via exsto.AI
  • Technical readouts: DTCs, key readouts, diagnostics summaries and parts fitment guidance
  • Customer context: identity, consent, preferences and communication history

This information appears where it matters so teams act faster and with confidence, and customers get answers first time.

unified platform

Ready to unify your network experience — and integrate seamlessly with your systems?

Let’s talk about the OEM solutions that fit your brand and your retailers.

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